Frequently Asked Questions

Clear answers for an effortless staffing experience, from first inquiry to successful placement.

  • No two homes are the same, which is why we offer a bespoke and customized experience for our clients. Our general process is only a guide and will be tailored to your specific needs. See our process here.

  • Change of heart after paying our engagement fee? No worries! If for any reason, you decide to stop your search, you have up to one year to re-initiate your search per the conditions of our engagement fee & agreement. There are absolutely no other hidden fees or costs.

    Our 90-Day Guarantee: We believe so strongly in our process, we guarantee it. If for whatever reason you’re unhappy with your match, we will offer a replacement within 90 days. We’re in the business of happy homes, guaranteed.

    Our One-Year Guarantee: In the event employment ends before one-year, subject to the terms of our agreement, Oceanside staffing will gladly apply a prorated portion of your placement fee towards your next search.

  • To begin our search, we require a $500 engagement fee. We offer several placement options depending on the level of replacement guarantee desired. All Placement Fees are based on the candidate’s gross annual compensation and are subject to a minimum fee of $10,000:

    • 20% Placement Fee — includes a 90-day replacement guarantee

    • 23% Placement Fee — includes a 120-day replacement guarantee

    • 24% Placement Fee — includes a 150-day replacement guarantee

    • 25% Placement Fee — includes a 180-day replacement guarantee

    Additional fees may apply for short-term placements or positions in especially high demand at the time of hire.

  • No, we do not provide payroll services; however, we suggest working with the folks at GTM Payroll who are experts in the field. GTM Payroll Services specializes in easy-to-use payroll and human capital management (HCM) solutions, as well as human resources (HR) consulting. Founded in 1991, their success and client satisfaction are based on industry-leading expertise and an extraordinary level of personal attention for each and every customer. Tell them Oceanside Staffing sent you! GTM Payroll Services

  • If you pay household staff more than $2,700 a year or $1,000 in a quarter you are considered a household employer and might be subject to employer taxes. While we can guide you through the process, we do not give legal or tax law advice. We suggest our friends at GTM Payroll who can guide you through the process.

    GTM Payroll Services specializes in easy-to-use payroll and human capital management (HCM) solutions, as well as human resources (HR) consulting. Founded in 1991, their success and client satisfaction are based on industry-leading expertise and an extraordinary level of personal attention for each and every customer. Tell them Oceanside Staffing sent you! GTM Payroll Services

  • Competitive job listings will offer a myriad of benefits including but not limited to: full insurance benefits & PTO. Unless you’re a seasoned household employer, or have a trusted family office to handle all hiring legalities, hiring household staff can be a daunting process. That’s why we trust the team at GTM Payroll.

    GTM Payroll Services specializes in easy-to-use payroll and human capital management (HCM) solutions, as well as human resources (HR) consulting. Founded in 1991, their success and client satisfaction are based on industry-leading expertise and an extraordinary level of personal attention for each and every customer. Tell them Oceanside Staffing sent you!

  • Oceanside is unapologetically rigorous and meticulous in our screening practices. Only 4% of our applicants make it through our evaluation process - elite homes deserve elite staff. Here are some key practices involved in the Oceanside Screening process. See our complete screening practice here.

  • We work around the clock to find the perfect fit for you and your family - but our rigorous process takes time. On average, our matching process typically takes between 2-4 weeks to find your perfect match; however, during our initial consultation, we will always ask about your timing restraints. Should you find yourself in a bind, we can expedite our 2-4 week process for an additional cost.

  • Criminal Background Checks (included in placement fee): This can include information from law enforcement, court, and correctional facility records, as well as sex offender records, social security trace, global watchlist search and national criminal searches.

    Driving Record Checks (DMV) (included in placement fee): This will help you understand an applicant's driving history and may also show criminal driving records like DUIs.

    Education Verification (included in placement fee): This can include records of an applicant's degrees and education to help confirm their qualifications for the job.

    Social Media Checks (included in placement fee): Our database of candidates are required to make all social media accounts available to our agency for viewing. Once accounts are made public, we begin our thorough scrutinization.

    International Background Checks (available at additional charge)*: We can run background checks in 200+ countries allowing you the peace of mind when hiring new staff.

    I-9 Verification (available at additional charge)*: Form I-9 verification confirms W-2 employees’ employment eligibility in the United States, reduces risk when hiring, and ensures compliance.

    Pre-employment health screening and physical exams (available at additional charge)*: This screening helps you evaluate your candidate’s overall health to confirm they’re physically and mentally capable to perform job-related responsibilities. Please note, not all health and physical exams are deemed necessary and thus not legal for specific household roles.

    *Oceanside staffing conducts comprehensive criminal background checks, education verifications, DMV record checks and social media checks. Background checks beyond this scope can incur an additional charge.

  • Yes, we are a licensed full-service household staffing agency.